The 'order to shipping' (time taken from order being placed to order being dispatched) time is as follows:

All orders will be dispatched the following working day (Mon-Fri).

We use the following shipping methods.


 Courier  Delivery Options  Cost  Estimated Delivery Time
 Royal Mail  1st Class  £0.99  This is a non tracked service which Royal Mail aim to deliver next working day* (please read note below) including Saturday.
 Royal Mail  2nd Class / RM 48  FREE  This is a non tracked service which Royal Mail aim to deliver within 3 working days* (please read note below) including Saturday. 
Royal Mail 1st Class Signed For £2.99 This service provides confirmation of signature upon delivery and is not therefore fully tracked.
Royal Mail aim to deliver next working day* including Saturday.
Hermes myHermes £2.80 This is a fully tracked service that aims to deliver in 3-5 working days.
UK Mail 1-2 Days inc Saturday  £6.59 This is a fully tracked express Next Working Day (including Saturday) 24 Hour delivery service but delays can push this to a 48 hour (2 day) service.  
 UPS UPS Access Point £5.99 This is a Store to Store service delivered next working day and is fully tracked.
You can collect your parcel from your local store that has a UPS Access Point.
To find your nearest UPS Access Point please visit:

You must let us know which UPS Access Point you wish to collect from otherwise there would 
be delays to your order being dispatched as we need this information from you, along with your mobile phone number (for notification from UPS). 
Royal Mail Special Delivery Next Day
(excluding Sat) by 1pm 
£7.00 This is a next working day special delivery by 1pm service which is fully tracked. Items being sent on Friday using this service are not guaranteed for Saturday delivery. For Saturday delivery please select Special Delivery Saturday by 1pm service. 
 Royal Mail  Special Delivery
Saturday by 1pm

This is a Saturday delivery service by 1pm which is fully tracked. 


Courier Delivery Options  Cost Estimated Delivery Time
 Royal Mail International Standard  £4.00

Royal Mail's International Standard postal service for all international orders (outside of UK). They aim to deliver to: 
-Europe countries within 5 working days
-The rest of the world in 5 to 7 working days 

 Royal Mail International Tracked & Signed, 
International Tracked, OR
International Signed 

International Tracked & Signed, and International Tracked are a fully tracked service whereby you can track the progress of the delivery from point of posting to delivery.

These services are available to some countries, where either tracked service is not available we will use International Signed For service which is tracked from point of posting to point of delivery and a signature is required upon delivery. 

The above guidelines for Royal Mail's services are obtained from Royal Mail website. Some areas require more day(s) for the parcel to be delivered. Please refer to Royal Mail website to find out how long it would take for you to receive your parcel.

During bad weather conditions, holidays or sale days such as Black Friday, Cyber Monday, Boxing Day, etc, the duration for 1st Class / 2nd Class Standard and Signed For can go up to 10 working days* after due date. Please be patient during these circumstances and allow a longer delivery time. Items not delivered by their due date will require up to 10 working days before they can be classed as lost. During this time the item is not lost but simply still in transit on its way to you.

RM 48: For items with lower value (usually under £10) we use Royal Mail 48 instead of 2nd Class. Please allow up to 5 working days for delivery.

For the Isle of Man, Jersey and Guernsey we only provide Royal Mail's shipping services as couriers charge a handling fee, so to provide best shipping value we have restricted to using only Royal Mail's services for these locations.

We would like to request European customers to allow up to 20 working days* for delivery and the rest of the world customers 25 working days* for delivery as Royal Mail can take longer to deliver items due to reasons beyond our control and theirs (i.e. bad weather, holidays, customs). Items are NOT lost during this timeframe.